Fault: Mains failure No display, no light
Causes: Power failure, System turned off, There is no voltage at the control cabinet
Action: Check the power supply to the system and to the control system, Turn system back on, Check supply to the control cabinet, Wait for resumption of power supply
Fault: No display, light is green
Action: Turn system off and back on again after 10 seconds
Fault: Clock is wrong
Action: Set date and time via menu item
Fault: Compressor **overcurrent**
Cause: Short-circuit
Action: Check supply to the control cabinet
Fault: Compressor **current too low**
Cause: Compressor does not work / is not receiving power
Action: Check supply to the control cabinet
Fault: The water level in the activation tank is unusually high
Cause: System is running in holiday mode, System runs continually in cycle pause, Control system settings are incorrect, The drain siphon is clogged, The air hose to the drain siphon is leaking, System has been flooded from external water source and not allowing water to drain from the system, Control system is defective
Action: End holiday mode, Have the control system settings checked by the maintenance technician, Seal hose connections, Allow tank to be pumped out and clean siphons, Wait out the flooding, contact your maintenance provider.
Fault: The system smells and the treated water is cloudy/discoloured
Cause: there is too little air entering the system.
Action: Check the compressor is working, check air hoses and valves haven’t come loose, the diffusers may be blocked, ventilation time may need increasing, get in touch with your maintenance provider.
Fault: The ventilation is one sided and/or there are large air bubbles appearing.
Cause: The membrane unit may be defective or there may be leaking seals in the valves
Action: Get in touch with your maintenance provider.